Timeslot intervals

Your timeslot interval is how far apart the start times on your booking page are. At 15 minutes a client sees 9:00, 9:15, 9:30 and so on; at 60 they see 9:00, 10:00, 11:00.

It is set once for the whole venue, under Settings, and applies to every service. That is deliberate: when each service kept its own spacing, two services booked on the same day produced two unrelated grids, and the fragments between them were too small for anything to fit in.

The grid starts when the team member does

Start times are counted from the beginning of each working block, not from midnight. Someone working 9:15 to 13:00 on a 30-minute interval offers 9:15, 9:45 and 10:15 - not 9:30, which they would already be a quarter of an hour into.

A break splits the day into two blocks, and each one starts its own grid. Nothing is ever offered that would run across the break.

Choosing one

• 5 or 10 minutes suits short, back-to-back services where every minute counts.
• 15 minutes is the default and suits most businesses.
• 30 or 60 minutes keeps the day tidy when services are long.