Stop clients booking times that strand a slot nobody can use.
A gap is the space left between two bookings. Half an hour between two appointments is not free time - it is time you cannot sell. The gap policy decides how much we hold back start times that would create one.
Take a day open 9:00 to 17:00 with bookings at 10:00-11:00 and 14:00-15:00, a 60-minute service and a 30-minute interval. Each policy publishes this:
| Policy | Start times offered |
|---|---|
| Regular | 9:00, 11:00, 11:30, 12:00, 12:30, 13:00, 15:00, 15:30, 16:00 |
| Reduce | 9:00, 11:00, 12:00, 12:30, 13:00, 15:00, 16:00 |
| Eliminate | 9:00, 11:00, 13:00, 15:00, 16:00 |
Every available start time, exactly as the interval produces them. The most choice for clients, and the most gaps for you.
Keeps the times that sit flush against an existing booking or the edge of the day, and any time with a clear hour either side of it. In the example above 11:30 disappears - it strands half an hour after the 11:00 booking - while 12:00 survives, because an hour of clear space can still be sold.
Only the times that touch something: the start of the day, the end of it, or the moment an existing booking finishes. It gives you the tightest calendar and the least availability, which is the right trade when you are busy and the wrong one when you are not.
The preview panel beside the setting shows all three against the same sample day, and updates as you change the interval. Use it rather than guessing.
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