A practical, no-fluff comparison of the best scheduling platforms for SG groomers – Kuai.io, Pettle, Pawfinity, Gingr, MoeGo, Calendly, Fresha and the DIY route.
TL;DR – If you’re a grooming salon in Singapore and you want deposits, PayNow, pet-specific intake forms and zero tech headaches, Kuai.io is the clear winner for 2025.
Singapore’s pet care sector is no longer “niche.” As of 2023, there are 497 active businesses with pet services as their core offering, and another 233 with it as a secondary revenue stream — adding up to 730 establishments island-wide.
That’s roughly 1.5 % of all personal-service businesses in the country.
Zooming out:
Now here’s the kicker: 48.9 % of that sector’s expenses go directly to manpower. If even 10 % of that workload — booking admin, no-show handling, appointment reminders — can be automated, that’s ~SGD 42 M in staff-cost savings across the industry.
So, this isn’t just about convenience. It’s about giving time and head-space back to groomers who didn’t get into this work to chase invoices or debug WhatsApp messages.
Below you’ll find a plain-English rundown of five booking options and how they fare on the things groomers actually care about: pet-specific intake, payments, no-show defence, and ease of use.
Kuai is a Singapore based appointment system with an emphasis on simplicity and being "fast". Being in Asia you get more support for local businesses, such as local payment options, prices in Asian currencies, and support for local holidays. You can contact Kuai support over Whatsapp. Kuai has a generous free tier with 30 free bookings and unlimited event types, and a SGD$10/month plan should you need more. For pet groomers and clinicians, Kuai provides a "forms" feature for you to add inputs and dropdowns to make sure you can collect important information ahead of their pets' visit.
Best for: SG groomers who want everything handled — deposits, PayNow, pet intake forms and automated reminders — in under 20 minutes of setup.
Why not? Kuai is a new entrant and regularly adds new features to their application, but they are not the right option if you need all the bells and whistles of big box SaaS applications. For example you might want integrations with HubSpot or Zapier, or more advanced analytics features. Additionally Kuai currently only supports Google Calendar, so this is not an option for Outlook calendar users.
Pettle is an Indian-based company founded in 2022 that provides a booking platform for pet groomers and daycares. Pettle supports over 100 pet businesses designed to manage pet operations via their mobile application, such as centralisation for enquiries, past visits, and your pets medical history. Pettle's mobile interface also provides business features such as invoicing, business reporting, expense management, and multi-staff access control. Pettle makes our list as they target the Singapore market and support SGD currency; their entry pricing is SGD$28/month.
Best for: Pet grooming establishments requiring a fully-featured white-label mobile app for their customers
Why not? Pettle is lesser known and seems to target shops with larger customer bases. But if you're looking for a small business application with easy setup, you might struggle without their support.
MoeGo is a US-based all-in-one grooming software designed for both salons and mobile groomers. It combines appointment booking with in-app messaging, digital intake forms, reminders, route planning, and integrated payments. Their mobile-first approach and dedicated grooming features make it a favourite in the US — especially for solo and mobile groomers. Pricing starts at USD$49/month.
Best for: Mobile groomers or established salons that want SMS reminders, mobile routing, and integrated client communication.
Why not? MoeGo is very US-centric. Stripe is supported, but PayNow is not. Reports of unexpected price changes also come up frequently, and the UI can feel overwhelming at first. Still a strong platform if you don’t mind learning curve or USD billing.
Pawfinity is one of the longest-running grooming platforms, launched in 2012. It supports salons, daycares, kennels, and mobile units. You get client/pet databases, calendar scheduling, integrated POS, and review capture. It’s cloud-based with a fast UI and works well across devices. Pricing starts from USD$55/month.
Best for: Grooming and daycare businesses that want a full-featured platform with no limits and are willing to invest time into setup.
Why not? Not the most intuitive platform. If you want fast onboarding or local payment methods like PayNow, this won’t be the easiest fit. UI feels dated, and support response can be hit-or-miss.
Gingr is built for pet boarding and daycare, but it’s gained popularity with larger grooming shops due to its depth of features. It supports online reservations, multi-pet families, vaccination tracking, automated reminders, and integrates with platforms like QuickBooks and Mailchimp. Grooming is supported but not the primary focus. Pricing starts at USD$105/month.
Best for: Boarding or daycare businesses with grooming as a secondary offering.
Why not? Setting Gingr up takes time, and interface is a bit awkward. Its reported that the financial aspects were tricky to navigate, and some parts of the applications are glitchy.
The incumbent for calendar scheduling, Calendly is the easiest way to receive appointments in your calendar. Hook up your Outlook/Google calendar, your 'events' e.g. 1-hour bookings, and stick your custom Calendly link on your website or email signature. However their free tier is very limiting as it only lets you have 1 event type, and their next pricing tier at USD$10/month is required to support payments, reminders, and advanced integrations.
Best for: Solo mobile groomers who want a quick booking link from a well-established product
Why not? Fine for a “book-a-chat” link, not built for grooming nuances. When you want to setup anything more than a meeting, Calendly gets quite complex to setup.
Fresha is a global salon and wellness platform with built-in POS and booking tools. It’s well-known among beauty salons and has recently attracted some grooming businesses thanks to its slick client interface and commission-free repeat bookings. Fresha handles scheduling, reminders, payments, and even review requests — but it’s heavily tailored for card-based payments and the beauty industry.
Best for: Salons already using Fresha POS and happy with card-only payments.
Why not? Fresha isn’t built for pet specifics. No intake forms for breeds or medical notes, no support for PayNow, and limited flexibility on form customization. It also charges a 20% commission on new client bookings made through their marketplace. If you rely on referrals or walk-ins, that’s fine. But if you want full control over your pipeline, it’s something to watch.
Surprisingly, many local pet groomers build their own solutions. With enough time and money engaging a developer, you can stitch together an app that looks exactly how you want. Stripe handles payments, Supabase stores your intake forms, a cronjob sends reminders, and you get total control. But that also means full responsibility for uptime, data protection, UX, and scalability. Do you want to be a developer or a pet groomer 🤔
Best for: Tech-savvy owners with months of free time.
Why not? Be prepared to sink over SGD$20,000 and 3-6 months getting something workable, and that's not factoring in time to maintain and update the system. With the available options in the market and low-entry prices, this is not something a pet-shop owner should consider.
Ask anything you need – breed, temperament, tick history – and store it per pet profile. Owners can even attach a recent photo so your team can recognise Fido at the door.
Reduce no-shows by collecting a fixed or % deposit at booking. Kuai uses Stripe’s PayNow integration, so pet parents can pay in SGD via their banking app in seconds.
Toggle on a consent checkbox once and every booking will capture the owner’s agreement to your grooming & photo policies. Audit trail included.
Set each groomer’s daily capacity; the system prevents over-booking and keeps everyone sane during peak CNY rush.
Updates, backups, security patches – handled. You focus on fur, not servers.
Your grooming tables are full; your inbox shouldn’t be. Skip the spreadsheets, skip the “DM for appointment” chaos and give your clients the friction-free booking flow they expect in 2025.
Ready to see it? Try Kuai.io for free →